Thursday, November 13, 2014

New column day

Here, on how user reviews and the wisdom of crowds don't do us much good if businesses are able to silence anything that raises concerns about them.

For further reading...
- Laura K makes a similar point here.
- CBC reports on libel chill here, including a discussion of the Ottawa property manager which managed to intimidate a tenant into pulling an unfavourable review.
- Again, Mike De Souza discusses Exxon Mobil's attempts to silence his reporting on ALEC here. Jenny Uechl and Warren Bell expose Canada's links to the Western Energy Alliance - including its dirty war against the public - here.
- And finally, CBC reports on Kinder Morgan's attempt to silence protestors and the #kmface movement which responded, while Lauren Krugel notes that there's ample reason to doubt Kinder Morgan's own spin.

1 comment:

  1. Anonymous11:34 AM

    I just had some dealings with a business that will remain anonymous because I get to wear a mask here as well. They sent an email saying more or less: "How did you enjoy our service? If you were happy please go to URL and tell everyone about it. If you were not happy please contact email@domain."

    I totally understand where they are coming from but if you want the good stuff public you need to have the bad stuff public too.

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